Healthcare Payments Made Simple.
With Debby, patients load your hospital's branded Spend Card—funds land in your account instantly, and they spend it only at your facility.
How Debby Works for Hospitals — In 3 Simple Steps
Turn every patient into upfront cash with our simple 3-step process designed for healthcare providers.
Give Patients Your Branded Card
You give patients your hospital's branded Spend Card. Perfect for recurring treatments and encouraging prepaid healthcare.
- Custom hospital branding
- Instant card issuance
- Built-in patient loyalty
They Load, You Get Paid Instantly
Patients load money via bank transfer—you receive funds instantly. Improve cash flow and reduce payment delays.
- Instant fund transfer
- Secure bank transfers
- Immediate cash flow
They Return for Care
Patients return for treatments and spend their balance, which stays locked to your hospital. Guaranteed repeat visits.
- Hospital-locked spending
- Guaranteed return visits
- Patient loyalty
You get the cash now. They keep coming back for care.
Why Hospitals Choose Debby
Simple benefits that transform your healthcare business
Get paid before patients receive care
Instant cash flow the moment patients load their cards—no waiting for insurance payouts.
Zero transaction fees on branded cards
Keep more of each treatment income with fee-free payments across every department.
Funds stay locked to your hospital
Balances can only be spent within your network, eliminating chargebacks and leakage.
Reduce billing overhead by 60%
Automated reconciliation means finance teams spend less time chasing unpaid bills.
Built for every healthcare team
Hospitals, clinics, pharmacies, labs, and diagnostic centres run on the same playbook.
Realtime patient billing dashboard
Track deposits, ward spend, and outstanding balances without exporting spreadsheets.
Ward and service-level controls
Set spending permissions by department or treatment plan in a few clicks.
Insurance + cash reconciliation
Blend HMO payouts with prepaid card usage so finance teams close sooner.
Automated patient nudges
Trigger SMS or WhatsApp reminders when balances run low or appointments are due.
Prepaid Healthcare Cards
Turn every treatment into prepaid revenue. Sell branded cards that patients load with money—you get paid instantly.
Healthcare Financing Made Simple
Create fixed-value healthcare cards that patients buy upfront. Perfect for recurring treatments, family care, and corporate health plans.
This feature is coming soon. Join our beta to be the first to know when it's available.
Join Beta for Early AccessFrequently Asked Questions
Everything you need to know about using Debby for your business
What is Debby?
What is Debby?
Debby is a payment and customer loyalty platform that helps you turn every payment into a reason for your customers to return. It combines POS terminals, branded spend cards, and digital wallets to give you more control over customer engagement and repeat sales.
What kind of businesses can use Debby?
What kind of businesses can use Debby?
Debby is ideal for retail stores, restaurants, fuel stations, clinics, spas, gyms, salons, schools, and other businesses that benefit from customer loyalty and repeat spending.
Do I need to pay for the terminal or software?
Do I need to pay for the terminal or software?
No, the software is free. The POS terminals are also free, but there's a small insurance and caution fee required to ensure proper care and handling of the devices.
Can the Debby POS accept all types of payments?
Can the Debby POS accept all types of payments?
Yes. Debby POS terminals accept debit cards, transfers, branded spend cards, and wallet payments. They work like any other terminal—just smarter.
What happens if my POS is offline?
What happens if my POS is offline?
Debby terminals support offline fallback modes and sync automatically when back online. No transactions or balances are lost.
How do I issue a spend card to my customers?
How do I issue a spend card to my customers?
You can issue spend cards right from the POS terminal during customer registration. It's fast, easy, and doesn't require any extra setup.
Can I get custom-branded cards for my business?
Can I get custom-branded cards for my business?
Yes. If you want to issue branded cards, we'll work with you to create sample designs. Once you approve a design, we'll handle the personalization and delivery of your business-branded spend cards.
How much does card issuance cost?
How much does card issuance cost?
Card pricing depends on the level of customization and volume. You can find full details on our Pricing Page.
Can customers top up their card at the POS terminal?
Can customers top up their card at the POS terminal?
Yes. Customers can load money onto their cards directly at your POS. They can also fund their cards from any bank in Nigeria by simply transferring to their unique account number linked to the card. Funds are instantly credited and ready for use.
What kind of insights will I get about my customers?
What kind of insights will I get about my customers?
Debby gives you access to rich analytics, including repeat visits, total spend, and discount redemptions. These insights help you track performance and make data-driven business decisions.
Can I message or engage my customers through the platform?
Can I message or engage my customers through the platform?
Yes. Debby includes customer engagement tools, allowing you to send messages, run campaigns, and deliver offers based on customer behavior.
What do I need to get started with Debby?
What do I need to get started with Debby?
We'll onboard you with a POS terminal, help you set up your account, and support you through the first set of card issuances. No technical setup required—just plug and start.
Who do I contact for help or questions?
Who do I contact for help or questions?
You can reach our support team anytime at hello@getdebby.co or via our hotline. We're always here to help.
Ready to transform your business?
Join our beta program today and transform how your business accesses working capital. Limited spots available.